Refund Policy

1. Eligibility

• Refund requests must be made within 14 days of purchase.
• Services must not have been fully rendered or consumed (e.g., coaching calls used).

2. How to Request a Refund

To request a refund, please email us with your full name, order number, and the reason for your request. Refunds are only eligible if we have not successfully placed you with a teaching opportunity within 2 full calendar months from the date of your onboarding. If eligible, a 50% refund will be granted as requirements can still be utilized to secure other online/abroad ESL positions. Refund requests are reviewed within 7–10 business days.

3. Non-Refundable Situations

• Digital products that have been downloaded.
• Services that have already been provided.
• Promotional or discounted services.